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A business process is a series of organized activities performed by individuals or equipment which produce the product or service in a specific sequence to accomplish an organizational objective. The efficient, streamlined processes allow companies to organize their work, run their operations, accomplish goals, and provide value to customers and employees.

The business processes associated with contracting and management involve conceiving, designing, planning procurement, preconstruction commissioning, and the decommissioning of the project. Each of these steps involves a number of participants, contracts, agreements, deliverables and milestones, responsibility, and risks. They can be complicated, time-consuming and labor-intensive. The success of the project is determined by the efficiency and effectiveness of these processes. The quality of these processes directly affects employee morale and customer happiness.

At Corcentric we are frequently called upon to help construction companies update their processes with the aim of improving performance. This is done by conducting an in-depth review of the client’s current processes and preparing a plan of how to improve these processes with specific objectives (e.g. speeding up cycle times, increasing quality) and then implementing the new method and monitoring and evaluating its ability to deliver the desired results and results.

Processes that aren’t optimized could lead to delays throughout the organization. The lack of clearly defined, efficient workflows can reduce productivity and create a sense of frustration in the workplace. Poorly executed processes, for instance, can cause employees to spend their time searching and completing tasks that could be automated.