There are a myriad of things that keep business leaders awake at night such as regulatory risk, competition and client demands, for example. Many business leaders don’t realize the potential to automatize processes. This can help reduce the time to complete tasks, eliminate errors improve efficiency and profitability and more.
The aim of automating a process is to move a task from a tedious manual workflow that is step-by-step, to a simple, simplified digital form or function that is triggered through the entry of data or other occasion. This enables workers to concentrate their efforts on more meaningful tasks which improves the satisfaction of employees and improve customer relations.
For example, a law firm may have a long workflow that requires the assembling and examining of a number of documents, including engagement letters or court pleadings and contracts. Automating workflows to send these items at the right moment to the right person can help you complete more work in a single day while reducing compliance risks and giving customers a more personal and efficient experience.
Understanding the existing workflow is the key to automating processes. A pragmatic and thorough approach will help businesses avoid wasting time dealing with a complicated and non-critical processes, while also building confidence in automation technology. The first step is to determine whether the process is worth the investment and also to assess how easy it will be to integrate into an automated workflow.